A member of the Equicom Group, Maxicare Healthcare Corporation is one of the Philippines’ top health insurance organizations. One of their goals is to ensure that their members stay safe and healthy while having peace of mind.
The beginning of the pandemic transformed Maxicare. They had to respond faster and more efficiently to their members. With the help of Third Pillar and Salesforce, they implemented Service Cloud into their system.
Maxicare’s telemedicine services increased by 1,000% during the early period of the pandemic.
Read the story here to know more about how Salesforce transformed this organization.